Hotel Chantelle

92 Ludlow St, New York, NY 10002, United States
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Hotel Chantelle
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Ch
Review №1

I’ll never forget my experience at Hôtel Chantelle in NYC. Despite it being a busy night, they graciously let me in without strictly enforcing the dress code. The hospitality and atmosphere were incredible, making the evening truly unforgettable.

St
Review №2

Attended a Halloween burlesque event here. The show was amazing and the food and drinks were perfect. I absolutely loved that each table had a small dish of candy on it. The white truffle flatbread was decadent. I loved the paella and the chicken dish was very tasty and fresh as well. The strawberry margaritas were on point.

Xa
Review №3

I took my girlfriend on date night at hotel Chantelle and it didnt disappoint. I wish I could take away .5 star for no live band on Friday nightThe foods & cocktails were great, especially we got a great online deal. The ambience was to the point, great bar flowers decoration, love the classic lamp post.The dish highlight was charred octopus (starter) I would say 75% was cooked well the rest was chewy, but they were tasty. I tried pineapple express (it was great summer cocktail). The entree: Branzino and steak were good but not that special.Overall highly recommended for the cocktails.

Ma
Review №4

Food presentation was on point. Eggs were perfectly cooked, and home fries well seasoned. The steak was decent, but overall the meal was good. The ambiance was charming, it effortlessly transports you into a quaint setting surrounded by beautiful decor, and the live music was a nice perk. Definitely recommend coming here whether it’s for two or a group. Service was spot on, and the drinks were decent.

Ki
Review №5

First time visiting here for an after work rooftop event, and I totally loved it. Fully stocked bar. Rooftop is spacious with ample seating. Dj played all the right hits to keep you grooving. Restrooms were always clean, which is a plus for me.

Jo
Review №6

This place is very well done. I promised myself Id have a sober Sunday but the second we walked in the vibe was too fun to not order a drink.The menu felt a bit limited, but it was was well focused with some solid options.Nothing blew us away but the food was solid, our waitress was great and the vibe is fun.Would definitely come back.

Na
Review №7

Hotel Chantelle is a fantastic place to enjoy some great food and drinks. The restaurant at the top of the hotel is particularly charming, with a cute and cozy atmosphere that makes it perfect for a romantic date or a night out with friends. The cocktails here are particularly noteworthy, with pitchers of delicious drinks that are perfect for sharing. The food is also excellent, with a great selection of dishes that are sure to satisfy any appetite. Overall, Hotel Chantelle is a fantastic choice for anyone looking for a fun and memorable night out in New York City.What my friends and I order are the Tuna tartare cigars and two of the vegan ceviche. Delicious.Keep in mind that their menu doesn’t have a large selection, but it has a great atmosphere and delicious drinks.

Ja
Review №8

Is it just me or is outside hella expensive now?! Anyways, don’t eat here chile. The food is mediocre to be honest & definitely wasn’t worth nearly $300 (with tip) 🙃. Something I will say is that all of the staff here is VERY friendly & provide really good service. Unfortunately the food wasn’t up to par :/.Our friends ordered (2) orders of the chicken & waffles, which they said were meh. I ordered the eggs Benedict with avocado & my boyfriend got the MOA Burger. Which we thought tasted bland. The tater tots carries the menu on its back tbh. Only good thing here.The DRINKS are very good, I will admit that. I would come back here after eating already & just get drunk for $35 lol.

Je
Review №9

Good for a group brunch - with great drinks and appetizers. Pretty area with flowers to take pics. While you probably need a reservation, be careful that all your members come - they do charge a no show fee. Theres also a $250 deposit. And an ID check and bag check at the entrance.

Co
Review №10

Such a wonderful place to visit. If you have reservations, make sure to honor them or you will be charged a fee per person if youre late! Loved the fact they have a rooftop area that can be enclosed. It was great until a few raindrops decided to show up smh Dont get me wrong, it was still good; just kinda hard to have a conversation since it got louder due to the music and other patrons. The drinks were good and the food was great. Would definitely visit again!

am
Review №11

Had a great time there on halloween this year. Almost lost my purse but thanks to Shelby, the bouncer he was super friendly and helpful. He made the night better super grateful he was there!!!!

Me
Review №12

Nowadays, when I go out at night I like to go the the place that have seats rather than dancing empty floor. Hotel Chantelle has such a wonderful rooftop seating. I came to this place twice, one was late night partying with tons of people and hard to find a table and another time a little bit earlier and again no table available at that time. My group still okay with that, we just enjoy drinks and talking.

LO
Review №13

This place is picture taking worthy. Nice for brunch. But be careful to have to much fun, you will be told to relax--even though our party was getting the whole place happy. Mind you this is the day before Halloween, let loose a bit.The food was good besides that breakfast pizza. That needs to not be served ever again in life. The chicken waffles--- DO NOT FEAR THE COTTON CANDY it actual meshes will with the bite.The individual mimosa at the bar was amazing vs the group mimosa at the table was lacking. Definitely not the same.Also be sure to eat fast because the servers will literally take plate with food that is still being worked on. You would think the servers wanted the food for themselves. I was taking a chicken and waffle and the server was pulling the plate and left with the waffle. I was there for 5 mins with the chicken on my fork in shock. Like did we just fight over the food.Also brunch is FAMILY STYLE-- everyone dig in style.Parking is tough. But its in the city so what you expect. There are stairs too. If you plan to drink drink, think about the stairs.

Di
Review №14

Sunday rooftop brunch. Tried their Impossible burger which was convincing of meat. All the other dishes were quite good too. Cheap drinks. The noise level was too much. Go with good friends.

Ta
Review №15

The bouncers with less melanin gave discrimantory features towards Africans. The rules dont seem to apply for Africans as they do for Americans. We were told we cant wear a cap in the club but others were wearing caps in the club.

He
Review №16

Yummy food and huge portions for most dishes. Music is way too loud but it’s a social scene. Beautiful interior design, feels like a greenhouse. Great place to have dinner with a group of friends

An
Review №17

Went to Hotel Chantelle on a Pulsd coupon that covered 2 sides, 2 entrees, 2 drinks and a dessert. My friend and I got the steak and a pasta dish that were both amazing. Honestly, the pasta is some of the best Ive had. The rooftop dining was a nice view and the place had an overall good ambience.

Lo
Review №18

Unsurprising for this kind of venue, but heads up that tickets to the one-hour open bar is a scam. We paid for an open bar from 6 - 7 PM. They didnt open the venue until closer to 6:30 PM, then refused to extend the open bar past 7 PM to account for their own lateness.

Ci
Review №19

If youre looking for a brunch experience that combines affordability, great service, delicious food, and LATINO music, look no further than Hotel Chantelle!My friends and I had an absolutely amazing time at Hotel Chantelle this past Saturday! From start to finish, the hospitality and service provided by the staff were exceptional.Special thanks to John G and Juliana for going above and beyond to make our experience truly memorable. Their warmth, professionalism, and attention to detail ensured that we felt welcomed and taken care of throughout our visit. We will definitely be back soon!

Ni
Review №20

A great brunch spot in the neighborhood. Definitely make a reservation for the rooftop if you can. Great service, solid bottomless menu and reasonably priced.

Er
Review №21

Food was great. Atmosphere was lively. Service was horrible. It felt as of the waitress forgot about us. Then apologized... sent out a dessert (that my wife was allergic to) Never offered us any dessert menus or after dinner drinks. Instead told us the kitchen was closed, and dropped a bill. And even charged us for the dessert we did not order. Which was her apology for ignoring us 👎👎👎

Ro
Review №22

The best chicken and waffles I have ever had. The setting is amazing and brunch drink prices are unbeatable. Theres live jazz music and the setting is extremely cozy. Definitely a spot to go with friends, drink and eat your Saturday/Sunday away.

J.
Review №23

Ambiance and vibe are great. Service was good as well. The food for brunch was the worst food Ive ever experienced in a major city. Dry pizza, terrible frozen tasting waffles,and eggs that taste like they came from a powder. Do not eat here, but its good for drinks and hanging out.

Ph
Review №24

Came here for a dinner via a groupon and we had the opportunity 10 Dollar Pretzel and the cotton candy waffle chicken both really awesome. For our entrees we got the diver scallops and wild mushroom raviolis also great and filling. The service was fantastic, would love to go again. Fortunately the groupon made it worth it for sure.

Ms
Review №25

This place rocks!!!! We came here for my mother-in-law‘s 70th birthday and it was the best decision! The food was good the staff was great and the mimosas were superb! After we left there was also music and dancing downstairs which made the perfect end to our day.

Ka
Review №26

I’m a sucker for a rooftop and this one was very well done! Really nice aesthetic. Drinks are a little pricey but the fries were worth it.

Ro
Review №27

Great ambiance and establishment, would love to come back again sometime!

Lo
Review №28

The food was decent but the service was not so great. First we got there a half hour before our reservations and they made us wait til the actual time we reserved for. Ok our fault, note dont arrive to early or you will wait. Then we order this Sangria bowl. As you can see its mostly ice..... A waste do NOT purchase , there are better drinks for cheaper prices. If you go for brunch they have .92 cent drinks which come out to $2 after they include tip. Still a steal if u ask me. The low point: a group of 4 sat next to us 20 minutes after we sat and the got their food wayyyy before us..??? Very upsetting.

Tr
Review №29

I went for a day party and the experience was poor. The bartender made the drinks very weak and when I ordered a double shot drink it was $41! It’s crazy expensive for lack luster service. My friend wanted extra liquor on her double shot drink and the bartender brushed her off and took someone else order. It’s not worth it coming here honestly. Drinks are not worth it and you can’t order a pitcher without getting a bottle which is RIDICULOUS

As
Review №30

My friends and I paid $90 to have VIP rooftop access, a part of our night we were very much looking forward to. Once we arrived we were denied access to the rooftop for a “private event” in which me and my friends were the only ones there. No refund was offered either which is extremely unfair and a complete waste of money for us. The lack of communication is unacceptable as well. If they knew there was a “private event”and there were VIP tickets to access that area on that same night, there should have been some sort of communication to us, letting us know of the change. I am extremely disappointed and would like to make other patrons aware that this could also possibly happen to them in the future.

Cl
Review №31

Had brunch here, the rooftop is perfect. Live jazz, amazing sangria, delicious food.

Va
Review №32

If youre looking to book this venue for an event, please read: We provided decor services for a wedding at this venue, when we picked up our decor many items were missing. We reached out to both the bride and the venue regarding our missing decor, in which the venue informed us that they found the missing items. When we returned to the venue to pickup the rest of our decor (which we had to charge the bride a pickup fee), the majority of our decor were still missing and one was returned broken. Be aware that if you are planning an event here and have hired any type of outside vendor, please note that youll end up having to be responsible for unplanned expenses of no fault of your own.

Lu
Review №33

Ive been there for brunch on sunday. Great atmosphere and awesome food. Live jazz on weekends was a great surprise.

ja
Review №34

This place hands down is amazing. When you walk in you will know your in a high class place. There is music on 3 floors each with its own vibe. You can not go wrong coming here

Sa
Review №35

I went there October 29th for a Halloween party with a friend of my…. the party was on the roof top with very narrow step to go up, at first it was a good time, the places started to get crowded around 5pm, it’s a very small space and it was packed, one of the bartenders “he was using a red vest “ told us to leave the place, I do t know why, we weren’t doing anything wrong or acting stupid but enjoying the time… well we were going down the step and I felt breaking my left leg, I really think the stair to go up and down of the rooftop are very dangerous, no one has check on me to see how I’m doing from this place.To be honest I didn’t feel safe there at the end of the night.Sandra

Ch
Review №36

I went here for a day event and had a horrible experience. One of the bartenders at the bar (blonde, white) took my unfinished drink as I was ordering a round of shots for my friends. I commented on this and they said, quite rudely and dismissively, “we don’t take any drinks that are not empty”. But I knew I was only halfway through my drink that was taken away. When I got the bill, I didn’t tip and wrote “you took my drink that wasn’t empty” instead. The lady at the bar gave me the fist & mouthed “you’re going to get kicked out” then proceeded to get the bouncers to kick me out. They wouldn’t even let me get my jacket and kicked me out onto the streets. This was my worst club experience in New York by far. I would never advise going here if you value having a good experience & your belongings.

Pe
Review №37

This is the best spot out here in the city I came with my friend and we had the best time. Definitely recommend it!!

M
Review №38

Lovely ambience, hipster vibe, average food and great music/DJ; but the music was so loud you have to shout to have a conversation.

Al
Review №39

The music here is the best! There are three floors and all three play different music and have a different vibe. The bar was packed! I absolutely love it here IG @xxlilly05xx

Gr
Review №40

We got to the bar at 11:30pm on a Saturday, we got a table to celebrate our friends birthday. The bouncers are being super rude and slow. They yelled from the bottom of their lung to tell people to line up even though everyone were at the correct spot and being cordial. Overall terrible experience and won’t come back again.

Da
Review №41

Hotel Chantel was a great venue The music was great but they could’ve turned it down just a notch because it was blowing out the speakers a bit overall great experience would recommend

Ev
Review №42

The atmosphere was lackluster, devoid of any energy or excitement. The staff exhibited a shocking level of indifference, offering abysmal customer service. The interior décor was uninspiring and outdated, failing to create a captivating ambiance. The music selection by the DJ was subpar, completely out of touch with the crowds preferences.Adding insult to injury, the drinks were exorbitantly priced, leaving patrons feeling swindled. The crowd was unpleasant, showing little regard for personal space and making the already cramped space even more uncomfortable. Finding seating was an exercise in futility, as the arrangements were woefully inadequate.The overall hygiene of the venue left much to be desired, with dirty floors, sticky tables, and neglected restrooms contributing to a generally unclean environment. The management proved to be disorganized and inept, leading to long wait times and general confusion.Safety was a real concern, with overcrowding and insufficient emergency exits posing potential hazards. Hotel Chantelle failed to meet even the most basic expectations of a reputable night club, offering a dismal and forgettable experience.In conclusion, if youre seeking an enjoyable and memorable night out, it would be wise to steer clear of Hotel Chantelle. This establishment epitomizes disappointment and falls far short of what a night club should be

Mi
Review №43

Food was great just pricey and small portions. They had to close the roof and we were baking in there. Its a wonderful space and the food is worthy of travel, you just have to know that the heat could be a factor and the service can be slow.

Ty
Review №44

The best I had ever had in nyc n I will surely come back and bring more and the hospitality is the best. I had ever seen

Re
Review №45

I read reviews and looked at pictures online and everything looked superb! So I got the $69 deal from pulse! I told them that we were celebrating my husbands birthday..but we didnt receive anything..my husband usually like birthday songs! Also as we got there, the waitress informed that due to covid..they were doing the pulsd thing different! We could order anything from the menu as long as it equals to $149. But a simple drink is $20 and same price for the app! We also wanted to order a pitcher to share but she told us that we couldnt share although every other table shared drinks🤔🤔 I was very disappointed at how everything changed! Also the menu had about 4 items to choose from only! I will not return there! I wished they honored my pulsd deal! My husband and I did not enjoy his birthday dinner!But the ambiance was fine and we liked the music!

Th
Review №46

Dont go to this place if youre looking to leave with all your belongings. I Went on a Saturday night with a group of friends and three people got items stolen. This includes everything in my friends wallet, a coat, and a phone. Staff is unreliable and unhelpful when you finally can get in touch with them. It took almost a week to hear back from this place after constant phone calls and even going there the next day. Hours are not accurate so dont bother even looking. Terrible experience.

Am
Review №47

Enclosed rooftop dining experience. There is a bar as well as tables for dining. This place is super cute and super chic. The area is considered a hot spot for clubs so it’s a good place to start your night to fuel up before. Parking is scarce, I recommend not driving though sometimes we did get lucky. I’ve been here a few times and the service is consistent. Downstairs they have burlesque dancers sometimes which we saw once and upstairs is the dining area. The bar gets pretty filled and the drinks are great. They participated in a travel zoo deal which we were happy to take part in because it was such a good deal. We had the deviled eggs and 4 cocktails. Other times I had the octopus and other apps which were all great. This is a good place for ladies night or a date.

Ma
Review №48

Hotel Chantelle... the building, the entrance, the indoor bar... nah... BUT walk up the stairs and WOW!!! Such a beautiful terrace!!! And yes!!! Drinks and party!!! Great experience! Food is delicious, drinks are fresh and chic. We didnt get the unlimited drinks for 1 hour and 1/2 cuz we wanted to try the beautiful cocktails. We had fun and great to be out with your girlfriends. Highly recommend for brunch.

Ag
Review №49

There are a lot of other places you could go for bottomless brunch, but they probably wont be as fun. Definitely make a reservation. The music is generally decent, the food is good, and the overall vibe is great. The staff is very friendly and accommodating. You never wait too long, and the drinks are good too!

Br
Review №50

The food is not bad, but the staff is rude. You can legit get better service or food anywhere else, it has a nice view dont get me wrong. However, rude and unprofessional staff ruins the vibe. I was celebrating my girlfriends birthday and I left my phone and tried to thank one of the staff members for holding on to my phone and all they said was unlock the phone now!

fa
Review №51

Came here for an event and the staff was welcoming and helpful. Everyone was attentive. The venue was fun with each level having different sorts of music and a particular vibe. :)

Ja
Review №52

I had my very first brunch experience on the rooftop area of Hotel Chantelle and could not have been more delighted. It was the picture perfect experience I was looking for in NYC that Ive only read about. The Bloody Mary was the best tasting one Ive ever had. One thing about the bottomless menu youre meant to have a whole lot so dont expect the bottomless menu to be the strongest. Their cocktails however you really get your moneys worth. Cant wait to go back to this amazing place. Oh and lastly the food was spectacular. Presentation, taste and for how busy it was it didnt even take that long. They also had a live jazz band they played really great relaxing music. Could not be happier with this place if you get the chance please go!! And check for reservations its hard to get in!!

Mo
Review №53

Atmosphere great, food good, service poor. I have come now 3 times when I travel to NYC, referred multiple friends to check it out and was so disappointed. I showed up a few minutes prior 12:00 for our reservation, was not greeted for 12 minutes and some change. We were served our food very quickly (great because we were hungry!) then at 12:40 when I ordered a coffee following brunch I was told that they needed to check with the hostess because they needed to flip the table. I understand this is a busy and popular place, however it is not okay to hurry your patrons out when we have not even been at the table a full 45 minutes. Let us enjoy the reason we came here - the atmosphere, music and our food. There were also tables beside and behind us that were told the same thing. Such a shame because I love this place. Train your staff to chill and let people enjoy themselves while here.

So
Review №54

Usually wouldn’t write a review like this but this was possibly the worst and most disrespectful experience I’ve ever had with club employees. My friends and I came to support a DJ that we love, and left feeling bitter toward the employees who ruined our night. We ordered a couple drinks at the bar only to be charged for more drinks than we ordered. When we raised the issue to the bartender, he ignored us and said it wasn’t his problem. We went to the other bartender to raise the same issue, explaining that his colleague did nothing to help, and this one raised his voice at us in return. Rudest bouncers I’ve encountered, just straight disrespect for my friends as we kindly minded our own business and left the club as a group. Been to many hot spots and honestly just this one’s pretty beat & not worth your time. Not even a good view of the city. would give 0 stars if Google let me

Ka
Review №55

Amazing food especially the salmon! Cool vibes, kinda gives you a club vibe while dining.

Al
Review №56

Went with my gf for the jazz under the stars event. Almost 80 bucks for the two of us which seems reasonable. Waiter showed up twice, to ask for our order and to give us the check, still you get charged 20% gratuity in advance out of the 80 bucks plus whatever you order to drink.Drinks are also a bit watered down to my taste for their price tag.Rooftop with glass roof which didnt have any view.

Er
Review №57

We really enjoyed our anniversary dinner here! The atmosphere was cozy and very chic. I had the braised short rib and is was *chefs kiss* phenomenal. My husband had the MOAB burger and was a little underwhelmed. Our waitress (julie?) Was very helpful and kind. Overall a great experience and would visit again.

Li
Review №58

I never reviewed before but HONESTLY READ BEFORE YOU GO! I went with hubby to the bar on a busy Saturday night to have some fun however this was not the case. This bar by far has been the worst bar/lounge I have ever been to. First of all, the coverage was insane. They wanted us to pay $100 per person upfront while in line. That was suppose to equal 4 drinks !!! Once inside we went to the bar and there were only 3 bartenders for more than 200 + people (the venue was small). The bartenders by far have been the slowest, most rude, disrespectful, stuck-up i have every encountered. I mean this is the city and its always crazy busy but bartenders are always on their feet taking orders. I had to wave this man to get his attention. He clearly saw us waving and calling out to him. After more than 5 mnts I finally got his attention but in no means did he ever try to lean closer or tried at all to get my order. He only starred from far away. I told him twice what i wanted. He gave me my drinks and my hubby paid for our drinks. He snatched the card from his hand!!! (the audacity) He charged my hubby $41 for a simple cranberry and vodka and a jack and coke. He gave himself a gratuity of 20%. The drinks were watered down. The music was good but the service was disgusting. Never again will I go to this place. And I would never suggest this place to anyone. They are a scam. Cause people pay the $100 to enter but the bartenders do not give out drinks so they are technically stealing from people.

Na
Review №59

Service was extremely slow. We were only able to order 1 drink because we waited for over 20min for a server to attend to us. It was quite a disappointing experience.Steak was mediocre, food came out too quick. We just got our apps and then food came 5min later. We had all this food on our table and nowhere to put it. I honestly wouldnt ever come back

Al
Review №60

Dinner , party and good times and the decorations are amazing

Mp
Review №61

Very friendly staff daytime and evening.Brunch on a Sunday was good. The music was good. The food was good. The drinks were yummy. The service was good as well. Cute rooftop for brunch and evening cocktailsThe three levels for the evenings are also great. But the basement level could use more air conditioning.Overall fun spot to experience New York as a first timer.

Th
Review №62

Great atmosphere, and friendly, helpful staff make this a cool spot for drinks or dinner. The rooftop dining area doesnt offer spectacular views (its only one flight up), but the lighting and open air are still delicious when the weather co-operates. As a bonus they have a retractable glass roof for when it doesnt. The food is good and the portions adequate, but the prices seem a bit high for all that. All in all worth a trip.

Di
Review №63

Shoutout to J - Rooftop Bouncer - he’s so sweet. Gave us all water and gave us seats when my friends were looking a little out of it. I’ve never experienced anything like that from a club security. He needs to be promoted ASAP.

Da
Review №64

I went during late night/club time. I had a blast ! The DJ was really good(three different floors for different music). The drinks are awesome. A nice mix of party goers - very diverse. Plus the vibe was positive and light :)I would go again

Ze
Review №65

Ive only been for jazz brunch several times. The food is average. I had the burger once. The bun was dry although the meat was tasty. Other brunch items are OK, but the upstairs area has soft and beautiful lighting. If you want to look your best in a photograph, this is the place to be.

Al
Review №66

Our experience was good and we enjoyed

Zh
Review №67

There were some decent, but not great deals on the happy hour menu for both drinks and some food (though Im a beer drinker and there werent many choices there). But we tried a few different things and enjoyed them all.The bartenders were both personable and attentive so we never had to wait long for the next round of drinks. Overall had a good experience at Hotel Chantelle and would definitely go back.

Be
Review №68

The Jazz Brunch here is amazing! Check their schedule to see when the band plays and make sure to make a reservation! Ever since they opened the rooftop about a year ago they have been absolutely packed!The 92 cent cocktail menu has been trimmed down to 2 options, but they are good and there is a more robust $3.92 cocktail menu as well. The food is really a wonderful experience! The stuffed french toast is decadent and everything on the menu is delicious and served with flair.The wait staff are friendly and attentive even when the place is hopping with customers, dancers and a live band!

Vi
Review №69

Nice decor bar with an incredibly open concept and riped with IG backdrops that is best served with having a decent sized group. $14 a drink. 4.5/5 stars as a night bar.

Va
Review №70

Crowded but a good place for partying.Best to get a table here.The staff are very attentive and extremely efficient.Best to arrive after 11 pm though.Has 3 different dance floors and a rooftop smoking place so you dont have to go out every time!Try and meet Lisa. Shes cool and has an awesome table most Fridays

Br
Review №71

Fantastic staff, secure and safe area, awesome music with a coat check!

As
Review №72

The rooftop was beautiful but our waiter was extremely rude and nasty did not even bother tipping because of that attitude. Came in with a party of 15, the seating was so tight and complicated, they expected us to squeeze on those benches as if we were all the size of a stick and did not even bother giving us one more extra seat to give us the comfortability we wanted. We did the social style brunch, the food was tasty but not filling whatsoever we ended up going to another restaurant to get food because we were not satisfied. Overall, if you decide to come here with a large party, dont bother. Save your money and get popeyes instead.

Su
Review №73

Bruch was great!!! Live Music and ambience is fantastic! Service was a lil slow..

Bi
Review №74

Went there for brunch with some of my overseas friends. The New Orleans style band was awesome and quite frankly made the whole experience much more enjoyable. The place is lively attracting a very nice crowd. Food was okay. Oh yeah, they also serve $2 martinis for brunch. They were surprisingly good.

Ju
Review №75

The first time I went here was around 12:30 am and it was packed. The music on the main floor was awesome. Downstairs was even cooler and a completely different vibe. The second time I went was for brunch. The live jazz is unlike any other- its beautifully chic and the food is beyond clever, delicious, and served in a wonderful fashion. The cocktails are perfect and their price is even better- I recommend getting a carafe if youre going to have more than 3 though. Definitely worth another experience.

Ma
Review №76

Was here Saturday night. Great vibes on all 3 floors, good drinks, reasonable prices and fun people. To enter on Saturday after 11pm I had to open tab for $50/person, which isnt that bad.Would rate 5 except:1) They lost my credit card and ID. Will give back 1 star if they return them :)2) Long bearded bartender in the basement kept ignoring me and my friend for half hour despite looking at me many times and serving every newcomer around. We calmly stood by the bar and waited, didnt even had drinks yet, so there was no good reason for that treatment. Eventually we gave up and left for another floor.

ka
Review №77

My after COVID experience here was honestly awful. I would not come here again. The waitstaff was rude, rarely checked on us, and the family style is not worth it. It barely feeds two people, not enough for a whole group. The music was awful, no DJ or dancing as other people have said, and the drinks barley had liquor in it. The whole place was a rip off. OH and they charge at 5% covid fee even though none of the staff wears masks or gloves so what’s the fee for? I was extremely underwhelmed and disappointed considering all the other reviews were so great. Maybe they use that 5% fee towards paying people for good reviews.

Sa
Review №78

I had good time and the setting was nice at first. But, the staff messed up on my groups bill! They gave us one bill that we paid in full.... and after half the party left they gave a second bill. Staff admitted they made an error on our bill, but we needed to still pay the balance they forgot to give us. They didnt try to work with the part of the party that was left and basically said they didnt care because the money was due. They threaten to take from the card that was on file without permission or notification. Not only is that rude,but unprofessional. Is this good service?

An
Review №79

I went with friends forHalloween 2023 and it was fun experience. The rooftop was beautiful and the DJ was great. Highly recommend!

El
Review №80

The space was nearly empty on Friday, October 31, 2014 at 8pm but it is New York on Halloween so I guess I shouldnt judge. Despite being one of the first colder days the enclosed roof space was toasty. The cocktail I ordered was very good. I found the space adequate but there was no New York magic that I look for in a dinner out. My friends and I ordered a lot of different choices to share. The clam pizza and fish tacos were standouts. The giant pretzel was just O.K. The kale salad was actually really tasty. The service tried to be funny in a certain way that didnt really jive with our group. He gets some points for trying. The Milk and Cookie dessert was unique but fell a little short in terms of taste. I wouldnt say the dinner was bad but not sure it was worth the 80 dollars plus tip.

Yv
Review №81

We ordered the chicken and waffle and it was delicious and the most interesting! Having the cotton candy on top was very creative. We enjoyed the course.

El
Review №82

The food was really good, the place was really nicely decorated. They had a live DJ. The place is a little loud But you can still enjoy your time here. I went to celebrate my brothers birthday. If you are going to celebrate a birthday let them know when making the reservation so they tell you about the birthday packages. Price was it was $$. You can come here with a group and have a good time

Br
Review №83

THIS PLACE IS AMAZING! From the waiter (Evert; love love love him), to our food, to the atmosphere, to the music and especially to the drinks. Very good for dates or birthdays. We had a friend recommend to us and we’re so happy we took her suggestion!

Jo
Review №84

Thanks for having me but I’ll never be back. Bouncers are the worst at bar. I asked where bathroom was and was kicked out. Will never be back?! I’m glad bouncers are so mighty and tough to patrol the bar.

An
Review №85

Six people in our group including my girlfriend had their phones stolen by a professional group of pick pocketers working together. Staff was likely involved with this group, unfortunate as I really liked going here until now.

Je
Review №86

Went here for clubbing with my friends and the bottle girls were extremely rude, pushing my friend out of the way. Because of this she lost her balance and bumped back into the bottle girl. She had my friend plus all of us kicked out for doing absolutely nothing. The bouncers would not give us an explanation as to what happened because as stated we had done nothing wrong. We didn’t even know a bottle girl bumped into our friend, they just wanted us out without giving a clear explanation. Its clear to see there is immaturity rampant amongst the workers and a very obvious superiority complex from the bottle girls. The staff there was extremely inconsiderate and its clear to the audience they cater to from the animosity that was shown to my darker skinned friends from the absolute very beginning. -5/10 stars not a black friendly club scene.

Vi
Review №87

Cannot trust! They cancelled my reservation of 20 people 2 days before my birthday. I was told theyll try to accommodate at a different time or i can move my business elsewhere. So generous and kind on their behalf! Had made my reservation a week before and last minute had to end up scrambling for places to accomodate all! Can share screenshots of email if needed

Ta
Review №88

Literally the one star is for Tyrone and Gabriella. They were amazing as far as the food it was gross. The steak was obviously cheap steak. The fries were salty AF. So was the Ceasar Salad. The hostess which was this Hispanic woman with blonde in her hair was extremely disgusting and rude. We used an app named Pusld and she made it as if it was a crime to use it. I got there at 430 and she said that they only accept the app at 7 and it’s on the website. It wasn’t on the website and I called and they said that wasn’t true. I asked her to show me where it says it on the website and she couldn’t show me I wonder why 🙃. The ambiance is nice but she made everything awkward by walking back and forth as if it’s her restaurant and I’m100% it’s not. Using the app doesn’t mean we’re broke it means people are trying to get to k ow your restaurant and truthfully I will never be back here. If you do waste your time coming ask for Tyrone or Gabriella and the Busers were amazing. They were all really nice. The two Hispanic women were acting as if it was their place. Nasty attitudes and rolling their eyes. And I wasn’t the only person who said it.

An
Review №89

Such a cute place! Environment and decor are beautiful. Got the bottomless brunch and it was definitely worth it. The Avocado toast was very tasty too. Great place for a birthday brunch or a bridal shower

Ha
Review №90

I dined here today as a party of three without reservations. The hostess told us that she had a table for us to be seated at, however we would have to be gone by 1 PM. Let it be known that we were seated at 12:10...I found that to be in poor taste and very unprofessional. If the table was reserved for a certain time, dont tell people they are to be gone by a certain time when we could have just waited for an available table. I find it absurd that there was a $3.00 dollar service charge for WATER. If a bottle of FREE tap water is placed on the table for myself and guests to pour OURSELVES why would I be charged for the staff to pour water? I have never been anywhere that charged for water, ridiculous. Not to mention 15% gratuity was added to the bill when it was a party of 3...3 people. On the bright side, the food was wonderful but overpriced for small portions. I would not go back.

As
Review №91

We were told $375 for bottle for door and to give bouncer $100 cash beforehand. Needless to say bottle cost 700 and didn’t need to pay the bouncer upfront. Good place with nice music overall

An
Review №92

The club front service is really good and kind however the bartenders can be very rude..the black bald bartender working at the basement club was extremely impolite..I was visiting from another country and after waiting a long time to place my order the bar tender ignored my order sighting that he couldnt understand me. I speak fluent English!The club across called D had much better service and was able to have a good night out.

St
Review №93

I had my birthday brunch here and the staff here worked with me ahead of time to make sure we had a spot for our large group (we had over 20 people). Please note, a credit card agreement is required ahead of time, but does not get charged. The brunch pre fixe is required for larger parties, but the brunch cocktails are so cheap that it is completely worth it. I wouldve said I loved the venue, but they messed up multiple orders and some people waited over an hour for their food after others received theirs due to mix ups in the kitchen and their food was still not cooked as ordered. They made up with it with comped meals at the end.

To
Review №94

Very rude manager. Bartender was good, nice creative drinks, but long black beard Manager Javier was very rude, came over to our table of 7 people (we all had drinks and food) told us. You have to move now! (Screaming voice)... I guess for bottle service, This is not the way to speak to people without prior warning. Does this place understand life-time value of a customer? Way higher than a $500 bottle...One person can ruin the experience of the whole place, they need to be-careful. I wont be coming back.

Ro
Review №95

Good brunch options on a rooftop. Make reservations. We got our first few food items pretty quickly. Then main dishes took forever to come out. Also my salad tasted way over salted or it could have been the dressing.

We
Review №96

Tasty brunch, somewhat pricey. Music was too loud and our waitress seemed to be rushing us. But aside from the loudness (which would make sense for a bar), the atmosphere was pretty nice.

So
Review №97

I’ve been here twice. Both times had terrible service. The last time I was there I over heard the table next to me also complain of terrible service. Waiting 30 minutes for someone to take a drink order then waiting 40 minutes to get the drinks. Last time I went here I ordered the drunken chicken- there was a hair in the chicken and because I didn’t keep the hair to prove to them I wasn’t lying they refused to take the chicken (that I only took 4 bites of) off the bill.. the manager never even came over to apologize. The ONLY nice thing about this place is the restaurants aesthetic. IF there wasn’t hair in my dinner the food would of been delicious... sad but true. (This happened 7/13/18)

Pa
Review №98

On Halloween myself and a group of friends paid over $1200 for a 12 person table. When we arrived and were brought to the table, it was a literal table for 2 people. But get this - there was only a booth on one side. So our 12 person table sat a total of ONE person. Im sure you can see how this ruined our evening. Not to mention the drinks were bad (hundreds of dollars for average liquor mixed with OJ or cranberry juice). They didnt have an issue taking our money though! Make no mistake: Hotel Chantelle falsely advertised & STOLE from us.This place is the definition of a scam. They had no issue ripping their customers off. It should really be considered stealing at that point. Do yourself a favor and dont waste your money here.

Da
Review №99

The vibe, drinks and the live music was really nice and I would probably go back for that. The food and service does not match that. We waited for a while for the food to come to our table and when it was finally there it was lukewarm. We got the chicken and waffles and the eggs Benedict with avocado. The waffle was crispy and chicken was barely warm and it seemed like it was sitting in the kitchen for a while. They forgot the maple syrup and we had to ask for it. I didnt bother telling the waiter about the chicken being damp and cold since I didnt want yo wait another half hr for the food to come back to the table. The eggs Benedict was good but again, it was barely warm.We got the flourless chocolate cake which was really nice but the sad part was that when it came to the table it seemed that the ice cream had melted on the plate (check out the picture attached). It was a nice desert but when you know that it was just sitting in the kitchen for a while it kills it for you.It is a nice brunch place but dont expect much from the service.

je
Review №100

Did the Bossa Nova dinner package. At first it was all about the band and hoping the food was good. The band did an awesome job. However to me, they took a back seat to the food. FOOD WAS AMAZING. Did not care to much for the cocktails. But the FOOD?... wow. The muscles, the tuna cigar, the steak, the fries and the Salmon were the attraction for US... compliments to the chef. That batch was GOOD.

Ma
Review №101

Really great food and cocktails. 10 dollar pretzel is WORTH IT! The waitstaff are all really friendly and attentive.Amazing jazz band plays there a few nights a week and during brunch.

Em
Review №102

Love the music and vibes of the rooftop club. My preferred time to be there is 11pm and I tend to head out when it gets overcrowded for my liking. The music hitss.

An
Review №103

Loved this place. The food, the music and the crowd were great. Our waiter was amazing. We got complimentary drinks and food. I loved everything on the menu. Wish they had stronger drinks.

Sa
Review №104

The food was amazing and the options were creative, something different from the usual. The place itself is cute, very cozy and intimate. The only thing is its dark so hard to see the menu and the gets loud with a lot of people and the music playing. I would recommend and go back there yo try the other dishes.

Pe
Review №105

Came here for the launch of Sunday Lobster Night. Good looking crowd, great atmosphere on the rooftop, perfect place to unwind and prepare for the week ahead. For lobster night, you can order the Lobster boil which comes with lobster, mussels, clams, and potatoes all cooked together. The lobster was buttery, and seasoned lightly. Everything else was just as good. I paired my dinner with a glass of white chardonnay and a vodka pineapple. After 11PM the DJ downstairs plays some awesome music though its a bit of a younger (early 20s) crowd.

Ja
Review №106

They didn’t put cheese on my $17 grilled cheese. Waiter never came back to check on us so that was that.They also charge 18% gratuity before discounts on booze, so we paid $50 tip for a server that came to our table twice, and was just standing chatting with the other staff any time we actually needed something (like when my grilled cheese had NO CHEESE).Everyone’s food was gross, my friends offered to give me some (because my grilled cheese had NO CHEESE) but I didn’t want to try- all looked bad.Drinks were good, not worth it in the end. Bill was $175 for 4 of us after tip and we each got one meal and the .97 cent drinks.

Ji
Review №107

I was here for Sunday brunch and loved it. We were seated on the patio with a sunroof, so we got all of the gorgeous sun with none of the outdoor annoyances. The decor is really cute - pastels, florals, and black & white design, and you could hardly tell that it had been a packed frat-house style mess the night before. (Ironically, they scan your IDs when you arrive and they can tell if youve been there the night before......)The food is average, but the drinks are great. I recommend mixing the two signature cocktails (strawberry-lime rickey and easy passage) if youre going to be getting pitchers. The rickey is really sweet so adding the EP makes it taste perfect. I heard the bloody mary was watery and bad, so avoid if possible. Theres an upcharge for sparkling or bottled water so be aware of that. We were charged for it even though wed been drinking tap, and I can only assume our server thought we wouldnt notice.The devilled eggs are very bland, the lobster bisque is great, and the eggs benedict were good. The chicken and waffles are also bland and the chicken isnt quite fried enough to satisfy this southern girl.Definitely come here for the experience and the photo ops, grab some delicious and refreshing drinks, and dont expect too much for your meal.

Ti
Review №108

Amazing brunch specials, $ 0.92 drinks. The food is pretty pricey but for the whole atmosphere and ambience it is totally worth it. The rooftop is definitely a great place and is open during the whole year!

De
Review №109

Awesome staff. Excellent DJ. He had the entire place singing and dancing in their seats. The brunch menu was divine. It was my daughters 30th Bday she loved it. We had a blast.

Mo
Review №110

Great Nice night vibes nyc style

El
Review №111

We enjoyed a Sunday brunch and our waiter Daniel was out of this world! He was so attentive to us and had a great personality. We’d love to come back soon and enjoy the atmosphere and the great service.

Ja
Review №112

We were here celebrating a birthday and the service provided by Daniel was immaculate. He was so attentive and gave the best recommendations and honestly we were living for the smile and energy! If you are looking for a vibe check, make a resy now. Music yes, people yes, food yes, drinks yes, service yaaaassssss.

jo
Review №113

Really fun “cupid’s Revenge” valentines day event (Burlesque show & dinner) ❤️‍🔥

As
Review №114

Honestly Im not the type to give bad ratings but this place totally deserves this. I wouldnt even give them any stars if I could. I was supposed to go for a friends birthday but she got there earlier. We came later and the cover was supposed to be $40 then they were telling people it was $50 per person. When my friend talked to the promoter he said we needed to pay $300 for a table to get in since we were a group of 7. We waited and discussed it since we really didnt think it was a responsible price. We decided to try again 10 minutes later. The guy then raised the price to $700 for a table. We were flabbergasted they had the gall to jack up the price $400. I definitely will never go back to this place. The promoter was the mastermind behind this, as the bouncer was going to let us in for $50 a person but the promoter said to jack up the price. I highly suggest taking your business elsewhere if you dont want to pay a outrageous amount for a fun night out.

An
Review №115

My friend and I PAID to sit on the rooftop and because we were late we were told we’d have to sit elsewhere, the hostess clearly could not be bothered to help resolve things and accommodate us as paying customers. The downstairs and outside atmosphere was lacking, the menu is underwhelming and the food was cold… not a fan

An
Review №116

Great food on a wonderful rooftop. It looks like someone took their time & designed this place because its truly unique. Food was good, drinks were great and the cover was awesome. Ill definitely be back.

SA
Review №117

We had been invited to this location by a DJ who had been performing at this event, got in at around 12:15 and were at the rooftop for around an hour or so when my friend accidentally elbowed someone. This results in the person shoving and getting really physical with my friend as they were quite drunk already. In an effort to calm the situation, I intervened to pull my friends away from the quarrel while apologizing to the others. The person who was angry at my friends even said how I didnt do anything wrong and that they were annoyed at my friend and I was saying how we were going to move somewhere else. At this point the security guard came up to me and told me to leave. He had no clue what was going on and didnt care to listen.Later we had found out that the other people had bought a table while we only had general admission. Therefore, the people who were actually in the WRONG didnt have to face any consequences since theyre PAYING MORE at the venue. Sad truth about the world we live in where the corporate mindset really basks in all its glory.

An
Review №118

My review is purely based off of the dining experience. Id like to come back for some music and dancing later. So take that as a grain of salt.My companion and I both arrived early (cause you know, If youre early, youre on time. If youre on time, youre late.) The hostess was professional and the bar staff very welcoming (I was asked to wait at the bar until my buddy arrived). While I waited, I tried the Theyre Playing our Song cocktail (Kaffir Lime Vodka, passion fruit, grapefruit, lime and ginger)... so good.Since we were both early, we were seated early and our waiter took our orders in short order. We gave him the appetizers and mains at the same time thinking that we would receive the apps first, followed by mains after we were done with the apps. Instead everything came at the same time, which we thought was odd. Oddity notwithstanding, the food was REALLY good. It was all filling and rich!For appetizers, we had the tuna poke cigars (which actually came in a cigar box) and the Truffle Fondue. For main courses we went with the Pan Roasted Salmon and the Manischewitz braised short rib. The Short Rib stole the show! We were stuffed halfway through but stayed for dessert (Nutella-covered bread pudding).Bottom line: The whole experience was pretty pleasant. The food was heavy and filling. Even the decor seemed kind of cool with a slight old school touch. They cleared the tables and chairs for what one would assume were some late-night lounging activities. I think well be back for that one day. (Sidenote: We were carded just to enter the building... for dinner. Weird but not a big deal).

Me
Review №119

Great food! Friendly staff! I didnt get to go up to the rooftop because I went during the winter but I hear its really nice. The Decour is also very nice. I went here for an engagement brunch and it was a great spot for it.

Fr
Review №120

This spot is great to meet up with friends or just get a drink. The second floor ceiling give you a nice skyline view. The first floor has a live dj and a full bar. The crowd was great and active the entire night.

Ma
Review №121

Wouldn’t let me enter at opening time. Poor service, won’t come back. Good DJ tho. Asked me for too much personal information when buying tix. Club was ok.

Ca
Review №122

I’ve heard about this place as one of the popular brunch spots, decided to try it for a late Saturday night dinner. I enjoyed the customer service and ambiance. The decor was quite different from what I saw online, they did step up their game with just a touch of floral roses around the restaurant. But, enough of the ambiance. The food was great. I had the Pan Roasted Salmon (with mashed potatoes) and Deviled Egg Tasting. I also ordered the truffle tater tots, which were bomb. The drinks were great. You’re actually able to do a 90 minute bottomless drinks for about $40 per person for dinner time. (They also have a 90 minute max to occupant policy) The disclosure on the price is why I gave this place four stars. The drinks were delicious, I had the Pineapple Express which was spicy and sweet. My waiter was able to even give us to go cups for the drinks we weren’t able to finish. Also, a little bit of disclosure the restaurant only has cooling fans and I did go on one of the hottest afternoons this year so it was a little humid. I recommend going sundown or on a cooler day. As for COVID precautions, the tables are cleaned before you are seated. They also give you antibacterial wipes as well as the workers keep their masks on the entire time. In the humid weather, I respect the workers for always keeping their masks on and I truly appreciate the work they do to contain a safe environment.

Ja
Review №123

I love their food and the ambiance . Their Frozen Rose is out of this world . And the appetizers are very filling . The waiters are friendly and informative . The restaurant is a little on the expensive side but if you are trying to impress a date fellas , COME HERE

Sl
Review №124

The food was great. Wagyu Steak Friteswas made medium well as asked and was perfect in texture and flavor. The Signature Truffle Tator Tots were amazing big recommend!The Fritto Misto lightly battered lobster, jumbo shrimp scallop, calamari, was buttery bread, perfectly crunchy and crisp.This is a loud environment very livelyThe drink that I had was amazing called Pineapple Express sweet and strongAlthough this was a great part of the experience. My service was completely dissatisfactory. Our server took 25 minutes to get our drinks. Our table was rarely checked on. It then took twenties minutes to bring my bill to the table. when I received my bill it had given me the option to decide what Gratuity.Then I had wanted to add a coupon and needed a new bill. when I received my second bill 20 minutes later. My server didn’t inform me of the gratuity would be included, Also it being at 18%. which is not what I would have given for very slow, inattentive service, and neglecting to inform me.

Ge
Review №125

Great late night experience for visitors wanting a club experience without the pretentiousness you can sometimes get at clubs. There are three levels each with different DJs. Drinks are pricey but if you want to dance, Chantelle is the place for you and it won’t disappoint.

Au
Review №126

Cozy rooftop that offers the comfort and atmosphere of a local neighborhood eatery while also delivering the 5 PM on Friday vibe. You’re here to unwind as a precursor for what’s to come next. The food and drinks are a tick above average, I enjoyed the $1 happy hour oysters, but that’s not what brought you to this establishment. You come to Hotel Chantelle for the feeling it imparts upon you which dances between chic rooftop and local LES watering hole. This is a great option for drinks before dinner or a nightcap before you head home with that special someone.

Sa
Review №127

Amazing Staff

St
Review №128

A staple of LES, definitely a must see spot if youre around delancy street at 11pm+ Friday or Saturday. Theres three levels to it, all playing different music. Havent tried the brunch so cant comment on that. Only con I can think of that can actually be a pro is it gets pretty crowded. So depending on what youre looking for, it can be a very good time

R.
Review №129

Such a lovely spot. So romantic. My fiance and I went there for a show and dinner and it was so nice. Food was excellent. We had the salad, burger and chicken and waffles. Definitely will revisit soon. Excellent customer service as well.

Ar
Review №130

BY FAR THE WORST CLUB I EVER BEEN TOO. The bouncer decided to kick me out because a guy pushed me into a crowd and the people told on the bouncer and apparently the “staff” members saw that. Never coming back to this place ever again, telling everyone to never come to this place. Next time hire some educated bouncers that know how to do there job. Wasted time and money. Worst experience ever hope this place closes down

Ai
Review №131

Great place for brunch. Amazing deal on their mimosas at 10 cent per glass. Great food and music and lets not forget the beautiful decor. If its hot out, you casnnalways a step out to the roof top.

Li
Review №132

Came here with some girlfriends for a brunch and the rooftop is nice but its too damn expensive. Plus the portions are small. Tried it once and that was good enough for me. There are better places for brunch.

Te
Review №133

Great place for brunch! Was there yesterday on Fathers day for a birthday celebration. The ambiance is amazing, the venue is perfect, and the customer service is exceptional!

Cl
Review №134

I am a native New Yorker and will keep to the directness of how we are known to be :)Drinks: Good.Food: Very Good.Space: Rooftop bar! Really beautiful panoramic views of the NYC skyline! It’s multilevel with the main level offering a dark, sexy vibe while the rooftop is open and intimate feeling.Scene: Very cozy and sleek rooftop bar and lounge. Open and conducive to mixing and mingling. Good for get-togethers and date night.Crowd: 20-50s Afterwork crowd. Pick-up scene. Mostly corporate types and professionals.Service: Fair since it gets really crowded.

Le
Review №135

Great place for a night out! There’s a reasonable wait to get in and it’s not too crowded. Good music on every floor, too. Drinks are on the expensive side but the overall ambiance is worth it.

V
Review №136

I had a really nice birthday brunch. Food was delish, DJ was groovy & drinks were on point. Waiters were very friendly. Ill be back.

Jo
Review №137

The outdoor roof was the best part and it’s tucked between two larger buildings so really no view, just fresh air. Bartenders repeatedly poured premium drinks when I had a wristband and tried to up charge me every time despite me asking if it was included.

Ta
Review №138

Nice area, alright food, but really loud music

Ch
Review №139

I love Hotel Chantelle. It has three levels, so it is a nice size with lots of variety in music and atmosphere. Everyones favorite is the rooftop. In the summer the roof is open and in the winter months, they close the roof, but you still get the sense that you are outside. They have live music events and great foods here! If you go once, you will most likely visit again.

Ke
Review №140

Visiting NYC and went for brunch specifically to see Dandy Wellington & his band. Lovely time, friendly staff and tasty food. If you love trad jazz, its a very pleasant way to spend an afternoon.

Vi
Review №141

Not recommended. The ambiance is nice and service was good, but the food is not worth it. Fries are smooshy, truffle Mac n cheese has no truffle, and the dumplings didnt have the cheese mentioned in the menu. The steak was good, but doesnt stand out.

Ge
Review №142

Great experience from dinner, to drinks, to bottle service. Staff was exceptional, food was high quality, and drinks were great. Even the bouncers were a pleasure to interact with. Would absolutely recommend.

Ti
Review №143

Hotel Chantelle is a multi-level bar and drinks venue which has a DJ spinning on the weekends and draws large, youthful crowds. The bouncers are friendly and the space has options to move to lower levels for having conversations, or to move to a higher floor for dancing and drinking. Expect it to be packed if you come Friday or Saturday night as this is a popular hangout spot.

Ti
Review №144

Went here on a nice romantic saturday evening. The cocktails are very good, I had one with gin and rasberries that was incredible. We shared a great flatbread style pizza with goat cheese, sheeps milk ricotta, and parmigiano, so many delicious and interesting flavors! The entrees were an equally good chicken and branzino. Downstairs was an interesting afterwork crowd (even on a Saturday) and the bar scene was not my cup of tea, but just up the stairs is a little food oasis in the LES.

Jo
Review №145

I ate on the second floor. The ambiance is dim and not conducive to eating. Lighting poor is so poor that I cant even see menu to order. I had to use the flashlight from my phone.I went when it wasnt too busy (8pm) and it got busier during evening. For appetizers- squid and duck patte. The squid was burnt and I could not take squid. The patte was better.Entre:Seared tuna with Edamame purée - was goodPrawns/ crab pasta - comes with the shrimp and mixed pieces of crab with lemon butterSteak - with sauce and pieces of potatoes (Im not fan of steak with sauce. Im not of steak with some salt and pepperThe food was ok. I was surprised there charged$3 for premium water service. Ive never seen a place charge tap. It was no premium service, we ran out of water and I had to ask for more.We told them we were there to celebrate a birthday and there brought over bread pudding, but we were charged$9 for it. Normally restaurants provide that as complimentary. Maybe this is for higher end establishments.

Al
Review №146

Best club ever!

Av
Review №147

Scam warning ⛔️Be warned if you go for the “open bar ticket”, they did not honor it. We were first in line before the venue opened, yet they wouldn’t let us (or anyone) in until 15-20mins after the “free hour” began. We asked the venue/event staff if they’d give us an hour from when they opened the door and they refused. i.e. they refused to honor the terms of the ticket we purchased.Nothing against the bartenders who were all great.

Dr
Review №148

I went here on Hoochs recommendation, and it turned out to be great, though the outside isnt assuming. Cool roof patio area, with solid blackberry cocktails. Also, they have Zima, which is crazy cool.

Ma
Review №149

I went to Hotel Chantelle Friday night with a group of girls for a bachelorette party. I wasnt drinking at the time and when I asked for water, the bartender pointed to a pitcher of water that had been sitting on the bar top completely unattended. When I asked if I could get a new cup of water b/c its unsafe (especially for a girl) to drink something that has been sitting on a bar top for who knows how long, the bartender said he would not get me a new glass of water. My friend and I proceeded to ask another bar tender who gave us the same answer with no concern for our safety or well-being. I think this is completely unacceptable and can result in a very dangerous situation. It would have taken 2 seconds for either bartender to just get us one glass of water....I will not be going back and would not recommend this place to anyone.

Ma
Review №150

Great place for brunch during the weekend. Reservations are needed, otherwise be ready to wait. The crowd is young professionals and elegant. The startes are particularly good - while the Belgian waffles are a disappointment.

Da
Review №151

Love this place for Sunday brunch. Not easy to get a table, but worth it. They have live music. The atmosphere is very ... Gossip Girl. Only problem; it’s extremely loud.

Lu
Review №152

These guys send so many automated spam text messages promoting their club... really freakin annoying

Ta
Review №153

This place was cool! Music was awesome and the sangria punch bowl was AMAZING! Food was good and we had a great time. The brunch was affordable too!

Xa
Review №154

The place is nice depending on what and who is throwing the party be sure to be on a guest list or the line you go !

Au
Review №155

If youre looking for an affordable alternative to the Rainbow Room, come here to dine and dance to jazz era music on select nights. The rooftop is open all year round and its okay to wear your flapper dress.

Ju
Review №156

Unfortunately the lowest star rating available is 1 star or else I would give this place half a star just for its location. Not sure how the health department could have given this place a A rating. I was there this past weekend and saw a mouse scurrying across in front of the bar. Thankfully I had not ordered anything yet so I left as quickly as possible. I give this place a D for disgusting.

Po
Review №157

Very crowded and the lady controlling the bathroom was soooo rude!!!!!! She was rude to me and also let other people skip the line! Everyone in my group hated her and we aren’t coming back because of her and her attitude!

Er
Review №158

Bought I ticket to support my friend dj just to get to the door and said cannot come in because my Id is expired , I proceed to show them all my credit cards vaccination document and still no admission Im 30 years old is not like Im recently 21 I ask to get a refund then which I was denied I ask to talk to management also deny to talk to them horrible experience! Get it together

Ta
Review №159

Its a good lounge with a rooftop. The music is good. It gets really packed in here and usually there is a wait. Overall we had a good time.

Da
Review №160

This place is great to take a girl if you want to dance. It has three levels and I have fun everytime. It sometimes gets overcrowded but that is because everyeone wants to dance. i highly recommend this les gem.

Sh
Review №161

Prepare to travel back to Paris in the 40’s when stopping by this French inspired Restaurant, Nightclub, Bar, but leave behind your luggage because this LES spot isnt actually a hotel. The dimly light dining area features banquettes, dark wood panels, and a variety of tasty bites and delicious cocktails. Try a P.D.A. (Jim Beam Honey, apple liqueur, ginger, lemon, egg white) and order the shareable White Truffle Pizza. Travel up to the open roof this Summer and take advantage of the Happy Hour which goes until 8PM. Stop by on the weekend for the $28 Brunch Pre-fixe accompanied by a live Jazz band.

Se
Review №162

Amazing place for chilling and some celebration!!!

Ol
Review №163

I loved the food and my experience there. I will definitely visit again soon!

Mi
Review №164

Worst brunch in nyc. $100/person for well-drinks, tater tots, and frozen pizza. We all left hungry. Not sure how this place has four stars. Avoid!

Ju
Review №165

Definitely an instagrammable brunch place. Nice vibe and great food. The band was by far the best part though. 15/10!!!

Ni
Review №166

Good spot on a Friday night. It just seems like a college bar but the crowd isnt. Music was old school hip hop mixed in with top 40s. Crowd can get a bit drunkie

Ya
Review №167

Love the vibe and music. Staff was very friendly and attentive even the bouncers/security were cool. The food was spectacularly delicious. Those onion rings were well done and my steak was exactly how I wanted it ( mid-rare). I went with my husband, my kids ( yes, kids are allowed on the roof top) and his family, celebrating his birthday.

Tr
Review №168

Great food top quality and pricing is moderate . best live show on fridays evenings . cocktails are delicious and selection of wine is excellent . really enjoyed dining on friday evening !

Th
Review №169

They sell tickets but it’s closed ! Don’t go there

An
Review №170

I saw a rat run across the floor, the place was disgusting. The service was awful and when I told the waitress there was hair in my food, she said I put it in there myself? Would never go there again and recommend for everyone else to steer away.

Mo
Review №171

Food was great, we were overcharged for our main courses until I caught it. We had two wait 2 hrs for a table. If you have time on your hands then yeah go here.

Iq
Review №172

What a roof too ! Highlight of the day - Sunday brunch and Spanish songs and coolers

ma
Review №173

They sell your phone number and will forever spam you with texts that you can’t block.I bought tickets online to a single event here and they required a phone number. This was almost a year ago and I still get 3-4 very annoying texts a week advertising clubs or rooftop parties in NYC. Each text is from a new number so blocking or reporting spam does nothing and I know it’s from this place because I’m not even from NYC. This is the only place I gave my number to when I was in town and now I basically have phone herpes.

Sh
Review №174

Great place for brunch! The drinks and chicken and waffles were great. Definitely recommend. Make sure you have a reservation.

Iv
Review №175

The food is great and the service is as well. I loved that they had DJs playing music. The bartender is a doll.

su
Review №176

They are not kidding about the 2 hour unlimited drinking, they just keep bringing the pitchers. Food was good too!

Pa
Review №177

Went here for nye. Got a table. Was promptly kicked out for asking why the employee bumped into me.

Mi
Review №178

We went to the restaurant on the upper floor. Food was good, I had the salmon and it was tasty perfect amount of food. It’s a night club/restaurant so it was a bit loud overall good experience

M
Review №179

Great night was had. They know exactly how to show you a great time. Visited a Tuesday night with Groupon deal, drinks included (A STEAL) and enjoyed every bit of it

Ge
Review №180

Not a bad place, the every floor is a different thing concept is pretty cool but there’s usually a sizeable line and the floor is really really sticky almost like a fraternity basement.

Sh
Review №181

The devil eggs was ok, yet enjoyable. I had the braised short rib that was cooked to perfection and was so tender. The truffle fries was very great.The drinks was on point. Of you dont mind spending $$$$ for food def check them out. They have upgraded their kitchen.Def wasnt like this the first time I came for someones birthday a few years back.

St
Review №182

I was actually apprehensive going here bc I looked over the menu before going and I didn’t see anything that really caught my eye. Initially, I got invited to go out bc my sister in law had a group on. She also mentioned that it was a roof top so I decided to try it. I’m so glad it that I did! We had the Brussels sprouts, salmon and avocado toast. All were delicious! The scenery is also very New York-ish and a DJ comes later in the evening. It’s a must try !

br
Review №183

This place is great is you have time and money to splurge. The main attraction to the place is the rooftop bar. However, we were relegated to the 1st floor. It appears they rent out the rooftop for private events. Anyhow, the food was over priced. The fondue costs more than the skirt steak (how is cheese more expensive than steak?) . A personal pan pizza is $26 (drunken chicken) ; however, it was the best Ive ever had. The cocktails are clever and well made I suggest this place if you want to show off for a 1st date. Make sure you go the rooftop, its what makes this place worth the trip. Be sure to make reservations as they take that very seriously.

Ni
Review №184

They have all underage people there, and they spit in my drink. Will never return again. Worst experience of my life.

Ra
Review №185

Fun place to dance but can get very crowded with long lines. Went with a bachelorette party of around 10 people and the bouncer let us cut the line which was great!

Ki
Review №186

Very cool Brazilian jazz vibes, super cool and easy to listen to...Food was great. Ordered chicken and waffles and it surprisingly came with cotton candy on top! Didnt love my 1st drink (forgot the name) so ordered the whiskey sour which did not disappointCute date night spot

Il
Review №187

The worst service Ive ever gotten anywhere. I would give it a negative rating if I could. We were the ones throwing a party and were treated like criminals. I cant even imagine what would happen if we were just there as guests. Horrible experience

Al
Review №188

Meh, it used to be the place to go in LES. It’s since lacked all vibes you’d want to have on a night out. We went in one Saturday night and they closed off the rooftop and just had downstairs open with a few people in. Not the best

ch
Review №189

Great drinks, food, service, and ambiance. Add in live music gives you a perfect brunch.

Ch
Review №190

Scene > the food. Bring your old college friend visiting from the Midwest. They will be impressed with the ambiance and not as discerning about the food/service.

Ri
Review №191

Good place. Ive actually never have eaten or drank here. Im part of a co-working group that uses this space during the day.

Wi
Review №192

Spanish eggs for brunch was probably one of the best recommendations I’ve ever had from a server. Was blown away.

Yo
Review №193

Totally different vibe in its three levels. My favourite is definitely upstairs where some semblance of sanity reigns. Ground level is definitely one of the messiest scenes in the Lower Eastside, which is really saying something.

Bi
Review №194

Wonderful dinner with my girlfriend on the roof. Stuffed Lobster was memorable. And who doesnt want to remember a meal?

Ha
Review №195

Had a very pleasant experience last night. The bartender Christopher took care of me above and beyond. Would definitely recommend!

Sa
Review №196

Great vibes, decent food and expensive drinks. They don’t really taste great either

Za
Review №197

Ugh awful place. Have a bad time every time. Music way too loud and not good, drinks poor, attracts a really seedy crowd. Everything is just a little off to make for a bad night

ca
Review №198

Came for the party. HC did not let me down. Music was good, bartenders were pretty as can be and the difference in floors kept it exciting enough for me.

An
Review №199

With some of the negative reviews I was very concerned about checking this place out.My experience was wonderful. The music was great, the food was delicious. I had the chicken and waffle with cotton candy cloud on top. The drink was off the hook no watering down the drinks here, the bartender makes a mean Mojito

Information
841 Photos
199 Comments
3.5 Rating
  • Address:92 Ludlow St, New York, NY 10002, United States
  • Site:https://www.hotelchantellenyc.com/
  • Phone:+1 646-347-4594
Categories
  • Bar
  • Cocktail bar
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:10 PM–4 AM
  • Saturday:10 PM–4 AM
  • Sunday:Closed
Service options
  • Outdoor seating:Yes
  • Delivery:Yes
  • Takeaway:Yes
  • Dine-in:Yes
Highlights
  • Great beer selection:Yes
  • Great cocktails:Yes
  • Great wine list:Yes
  • Live music:Yes
  • Live performances:Yes
  • Rooftop seating:Yes
Accessibility
  • Wheelchair-accessible car park:No
Offerings
  • Alcohol:Yes
  • Beer:Yes
  • Cocktails:Yes
  • Dancing:Yes
  • Food:Yes
  • Food at bar:Yes
  • Happy-hour drinks:Yes
  • Happy-hour food:Yes
  • Spirits:Yes
  • Wine:Yes
Dining options
  • Seating:Yes
Amenities
  • Gender-neutral toilets:Yes
  • Toilets:Yes
  • Wi-Fi:Yes
  • Wi-Fi:Yes
Atmosphere
  • Trendy:Yes
  • Upmarket:Yes
Crowd
  • Groups:Yes
  • LGBTQ+ friendly:Yes
  • Tourists:Yes
  • Transgender safe space:Yes
Planning
  • Accepts reservations:Yes
  • Usually a wait:Yes
Payments
  • Credit cards:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Parking
  • Paid parking lot:Yes
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